Privacy Policy

 

We know that in this digital age, your privacy is important. This Privacy Policy reflects our commitment to protect personal data and the choices we offer you regarding how your data is used. We welcome you to read more about how we keep your information safe, as well as how you can exercise your rights. In addition, our Privacy policy covers our treatment of data that may be personal to you.

  • ‍We will review, update, and amend these policies from time to time consistent with our business needs and technology. We encourage you to check back periodically for new updates or changes. Your continued use of the service makes up your acceptance of any change to this Privacy Policy. We are the data controller of your information. We handle and process all data on behalf of our customers
  • You may likewise decide not to give us “discretionary” Personal Data; however please remember that without it, we will most likely be unable to provide you with the full scope of our administrations or with the best client experience when utilizing our Services.
  • This Privacy Policy (“Privacy Policy”)describes how Love Dolls SA. will gather, use, and maintain your Personal Information on lovedolls.co.za. It will also explain your legal rights with respect to that information.
  • By using the Love Dolls SA website or services, you confirm that you have read and understand this Privacy Policy, and our Terms (together referred to herein as the “Agreement”). The Agreement governs the use of lovedolls.co.za. Love Dolls SA will collect, use, and maintain information consistent with the Agreement.

 

Privacy Policy

1. Introduction

Welcome to Love Dolls SA (“Company”, “we”, “our”, “us”). We are committed to protecting and respecting your privacy in accordance with the Protection of Personal Information Act (POPIA) and other relevant laws. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.lovedolls.co.za, including any other media form, media channel, mobile website, or mobile application related or connected thereto (collectively, the “Site”). Please read this privacy policy carefully.

2. Information We Collect

We may collect and process the following data about you:

2.1 Personal Information

  • Name
  • Email address
  • Phone number
  • Address
  • Payment information

2.2 Non-Personal Information

  • Browser type and version
  • Operating system
  • IP address
  • Cookie information
  • Usage data

3. How We Use Your Information

We use the information we collect in the following ways:

3.1 To provide, operate, and maintain our website

  • To process transactions
  • To manage your orders and accounts
  • To communicate with you

3.2 To improve our website

  • To understand and analyze how you use our website
  • To develop new products, services, features, and functionality

3.3 To send periodic emails

  • To send you information and updates pertaining to your order
  • To send you promotional information, newsletters, surveys, or other site features (you can opt-out at any time)

4. Sharing Your Information

We do not sell, trade, or otherwise transfer your personal information to outside parties except as described below:

4.1 Service Providers We may share your information with third-party service providers to help us operate our business and the Site or administer activities on our behalf, such as payment processing, order fulfillment, and customer service.

4.2 Legal Requirements We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).

5. Data Security

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

6. Your Data Protection Rights

Under the POPIA, you have several rights, including:

6.1 Right to Access You have the right to request copies of your personal information.

6.2 Right to Rectification You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.

Changes to this privacy notice

We’re constantly trying to improve our Services, so we may need to change this Privacy Policy from time to time as well, but we will alert you to changes by placing a notice on the Love Dolls SA website, by sending you an email, and/or by some other means. Please note that if you’ve opted not to receive legal notice emails from us (or you haven’t provided us with your email address), those legal notices will still govern your use of the Services, and you are still responsible for reading and understanding them. If you use the Services after any changes to the Privacy Policy have been posted, that means you agree to all the changes. Use of information we collect is subject to the Privacy Policy in effect at the time such information is collected.

Contacting us

If you would like to contact us to understand more about this Policy or wish to contact us concerning any matter relating to individual rights and your Personal Information, you may do so via the contact us or email us at Info@lovedolls.co.za or WhatsApp at 067 785 9090.

Love Dolls SA

South Africa

This document was last updated on July 7th, 2024.